Last updated: April 03, 2026
Trendify (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://store.trendify.homes/ (the “Site”), make a purchase, or otherwise interact with us.
By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
Personal Information You Provide
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely by third-party payment providers)
- Order notes and customer support communications
- Any other information you voluntarily provide
Automatically Collected Information
- IP address, browser type, device information, and operating system
- Pages visited, time spent on the Site, and referral sources
- Cookies and similar tracking technologies
Information from Third Parties We may receive information from analytics tools (such as Google Analytics), advertising platforms (Google Ads, Facebook Pixel, TikTok Pixel), or shipping partners.
2. How We Use Your Information
We use the collected information to:
- Process and fulfill your orders, including shipping and payment
- Provide customer service and respond to your inquiries
- Send order confirmations, shipping updates, and important notices
- Improve our website, products, and services
- Personalize your experience and show relevant products
- Detect and prevent fraud
- Comply with legal obligations
- Send marketing communications only if you have opted in
3. Sharing Your Information
We do not sell your personal information to third parties.
We may share your information with:
- Print-on-Demand and fulfillment partners (printing companies and warehouses that produce and ship your orders)
- Shipping carriers (GHTK, GHN, J&T, DHL, etc.)
- Payment processors (VNPay, Momo, PayPal, Stripe, etc.) — only the information necessary to complete the transaction
- Analytics and advertising partners (Google, Facebook/Meta, TikTok, etc.)
- Service providers who assist us in operating the website and business
- Law enforcement or government authorities when required by applicable law
4. Data Security
We use reasonable administrative, technical, and physical security measures to protect your personal information, including SSL/HTTPS encryption. However, no method of transmission over the internet or electronic storage is 100% secure. We strive to protect your data but cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Keep you signed in
- Remember your shopping cart
- Analyze website traffic and user behavior
- Deliver personalized ads (if you consent)
You can manage or disable cookies through your browser settings. Note that disabling cookies may affect your shopping experience.
6. Your Rights
You have the right to:
- Access, correct, or update your personal information
- Request deletion of your data (subject to legal retention requirements)
- Opt out of marketing communications at any time
- Withdraw consent for certain data processing
To exercise these rights, please contact us at [support@trendify.com].
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law (typically 3–5 years after your last interaction).
8. Children’s Privacy
Our Site is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.
9. International Transfers
Since Trendify is based in Vietnam, your data may be transferred to and processed in other countries where our service providers operate. We take appropriate safeguards to protect your information during such transfers.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Add: Lot 3, 2nd Floor, DV03 Building, Rose Town, 79 Ngoc Hoi Street, Yen So Ward, Hanoi, Vietnam
Email: info@store.trendify.homes